State Farm® Insurance Agent JP Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mariah Kessler
December 23, 2024
5
out of
5
rating by Mariah Kessler
"My experience (with Ron W) helped me insure my engagement ring. He answered all my questions, and had EXCEPTIONAL wealth of knowledge when I needed some details clarified. Great service and excellent communication when I needed things broken down. Splendid employee."
We responded:
"Thank you, Mariah, for sharing your experience! I'm glad Ron was able to assist you with insuring your engagement ring and provide the detailed information you needed. It's wonderful to know that his communication and service met your expectations. If you have any more questions or need further assistance, feel free to reach out."
Nicholas Sessanna
December 21, 2024
5
out of
5
rating by Nicholas Sessanna
"Ron saved me a LOT of money on a car/home insurance bundle. Excellent communication and very informative."
We responded:
"Thank you, Nicholas! I'm happy to hear that Ron was able to help you save significantly with your insurance bundle. It's great to know that his communication and informative approach made a positive impact. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
margaret ziobro
December 19, 2024
5
out of
5
rating by margaret ziobro
"We are so lucky to have found JP Ross and his team. They are always very professional and personable. We have saved so much money and have always had excellent service. It’s so nice to be able to call and actually talk to a person!"
We responded:
"Margaret, I'm glad to hear that you feel fortunate to have found our team! It's wonderful to know that you've enjoyed both the professionalism and personable service we strive to provide. Saving money and ensuring you can easily reach us are top priorities. If you ever need further assistance or have questions, feel free to reach out anytime. Thank you for your kind words!"
Christopher Walczyk
December 17, 2024
5
out of
5
rating by Christopher Walczyk
"The agents go above and beyond, and the insurance l saved me a decent amount. Would recommend!"
We responded:
"Thank you, Christopher! I'm glad to hear that our team was able to assist you and help find a great price on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Brandon Walczyk
December 17, 2024
5
out of
5
rating by Brandon Walczyk
"Ron was very helpful with my homeowners insurance!"
We responded:
"I'm glad to hear that Ron was able to assist you with your insurance, Brandon! We appreciate your feedback and are here to help with any future needs or questions you may have. Thank you for choosing us!"
Tuesday Reve'
December 11, 2024
5
out of
5
rating by Tuesday Reve'
"Amber L has been working with me for some time now. She has really helped me with my insurance needs, putting me in the right direction for what I’m looking for, and also doing so in a quick manner. I highly recommend Amber to help guide others through their insurance needs."
We responded:
"Thank you for your wonderful feedback! I'm glad Amber was able to assist you with your insurance needs and guide you in the right direction. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jenna Wernert
December 10, 2024
5
out of
5
rating by Jenna Wernert
"Friendly staff and great communication with their customers. Thank you team for always carving out time to answer my questions."
We responded:
"Jenna, thank you for your wonderful review! We're happy that our team's friendly service and clear communication have made a positive impact on your experience. It's always our goal to ensure your questions are answered. We appreciate your trust and look forward to assisting you with any future needs!"
Jacquelyn Jonmaire
December 10, 2024
5
out of
5
rating by Jacquelyn Jonmaire
"Customer service is 10/10! Highly recommend JP Ross and his team."
We responded:
"Jacquelyn, thank you for your wonderful feedback! We're glad you had a great experience with our team. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out!"
Constance Bauer
December 10, 2024
5
out of
5
rating by Constance Bauer
"Great experience- I’m fairly new to this agent, and couldn’t be more pleased! I had 2 claims simultaneously 😳 - rental car and a basement flood- and both were resolved quickly and professionally. JP and his team were there for me every step of the process. So glad I’m with this agent and his crew!"
We responded:
"Constance, thank you for sharing your experience! I'm really glad that our team could assist you with claims efficiently. It's wonderful to know that you felt supported throughout the process. We're here for you anytime you need us!"
Bridgit Rodriguez
December 10, 2024
5
out of
5
rating by Bridgit Rodriguez
"Very helpful and personable team. Highly recommend calling for a free quote to see if they can save you some money!"
We responded:
"Bridgit, thank you so much for your kind words! We're glad to know you found our team helpful and personable. It's always our goal to provide excellent service and potentially save our customers money. If you ever need anything in the future, don't hesitate to reach out. We appreciate your recommendation!"
Eric Bauer
December 10, 2024
5
out of
5
rating by Eric Bauer
"Very professional and responsive team at JP Ross’ office. The team goes out of their way to answer any and all of my questions. Appreciate being able to call and talk to a real person who is looking out for the customers best interest!"
We responded:
"Eric, thank you for your kind words! I'm glad to know that our team has been able to assist you effectively and that you appreciate our dedication to customer service. It's important to us that you can always reach a real person who genuinely cares about your needs. If you have any more questions or need further assistance, we're here for you!"
Cheryl Raymond-Spencer
December 8, 2024
5
out of
5
rating by Cheryl Raymond-Spencer
"Amber has been great resource. We have increased our coverage and saved $$ on 2 properties. Ty we plan to get estimates on our other investment property as the premium comes due."
We responded:
"Thank you for the wonderful review, Cheryl! We're happy to hear that you were able to increase your coverage and save money. It's great to know you're planning to get estimates on your other investment property as well. If you have any questions or need further assistance, our office is always here to help. Thank you for your trust and support!"
Dawn Ryion
December 6, 2024
5
out of
5
rating by Dawn Ryion
"I recently had serious car trouble, which included needing a tow, and Amber Over was extremely helpful and very kind to me in my situation. She also highly recommended a repair facility, Joe’s Automotive service on lakeview Road in Hamburg and they took excellent care of me! I am so grateful to Amber for all her help!"
We responded:
"Dawn, thank you for sharing your experience! I'm really glad Amber was able to assist you. It's wonderful to hear that Joe’s Automotive Service took excellent care of you as well. Amber is a valued member of our team, and we're grateful for her dedication. If you need any further assistance, please don't hesitate to reach out."
Danielle Gale
December 6, 2024
5
out of
5
rating by Danielle Gale
"I’ve worked with Amber on many occasions and would highly recommend her! Top notch service and genuine care for her clients. 10/10"
We responded:
"Danielle, thank you for your wonderful review! We're happy to know that Amber has provided you with excellent service and genuine care. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help!"
Victoria Thuman
December 6, 2024
5
out of
5
rating by Victoria Thuman
"I switched to State Farm over the summer. Amber was such a joy to work with. Not only was she helpful, but she was polite and professional as well. I’m very satisfied with the switch!"
We responded:
"Victoria, thank you for sharing your experience! I'm happy to hear that Amber made your switch to State Farm a pleasant one. Her professionalism and helpfulness are truly valued in our office. If you need any further assistance, we're here for you!"
Jenn Loomis
December 6, 2024
5
out of
5
rating by Jenn Loomis
"Amber was amazing to work with. She helped me get life insurance for my kids. Super easy and stress free. Highly recommend."
We responded:
"Amber is indeed a fantastic part of our team, Jenn! I'm glad she could make the process of getting insurance for your kids so easy and stress-free. Your recommendation means a lot to us. If you need any further assistance, we're here to help!"
Joseph Manzella
December 6, 2024
5
out of
5
rating by Joseph Manzella
"Worked with Amber on my insurance portfolio. She was super helpful and informative. I would recommended Her to anyone for their insurance needs"
We responded:
"Joseph, thank you for your wonderful review! I'm happy to hear that Amber was able to assist you with your insurance portfolio. We appreciate your recommendation and are always here to help with any future insurance needs. Have a great day!"
rob schmidt
October 13, 2024
5
out of
5
rating by rob schmidt
"An excellent State Farm Insurance Agency to do your insurance dealings with. JP Ross employees are kind, understanding and easy to do business with. As a long State Farm customer, I have had nothing but good experiences. I highly recommend JP Ross Agency."
We responded:
"Rob, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Elaine Burrows
October 9, 2024
5
out of
5
rating by Elaine Burrows
"JP Ross insurance agency is the best. Amber helped me with my apartment rental policy yesterday and it was completed very quickly. The people in the office are always polite as well as helpful with any issue I may have. Thanks for the great service!"
We responded:
"Elaine, thank you for your wonderful review! I'm glad Amber could assist you with your apartment renter's policy so efficiently. Our team takes pride in being polite and helpful, and it's great to know that you had a positive experience with us. If you need any further assistance, we're always here to help! - JP Ross - State Farm Insurance Agent, Hamburg, NY"
danielle thompson
September 25, 2024
5
out of
5
rating by danielle thompson
"Always helpful and quick to respond!"
We responded:
"Danielle, thank you for your wonderful review! I'm glad you find our team helpful and responsive. We always strive to provide quick and efficient service. If you ever need anything else, don't hesitate to reach out. - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Linda Marszalek
September 6, 2024
5
out of
5
rating by Linda Marszalek
"JPRoss provides excellent service and is extremely responsive. I love having a local agent to call instead of having to log on to a computer or call a 1 800 number. JP, Joey and the whole crew take very good care of you. When I bought my car and pictures were needed to be submitted, they arranged to come downtown and meet me at my work, so I didn’t have to stress about bringing my car to them when I didn’t have the time. Great place!!!!"
We responded:
"Linda, thank you for your wonderful review! I'm glad to know that you appreciate our responsive service and the convenience of having a local agent. We're here for any future needs you may have. - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Theresa Mcdonald
August 30, 2024
5
out of
5
rating by Theresa Mcdonald
"The staff is friendly and very helpful"
We responded:
"Theresa, I'm glad you found our staff friendly and helpful. Your positive feedback means a lot to us. If you need any further assistance, we're here to help! - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Bede Ann Robidoux
June 30, 2024
5
out of
5
rating by Bede Ann Robidoux
"I have been a client of JP Ross from State Farm since he opened up in Hamburg, New York every experience i have had with him or the people that he has working for him has always been positive. He’s one of the main reasons that I stay with State Farm."
We responded:
"Thank you, Bede, for sharing your positive experience with our team at JP Ross - State Farm Insurance Agency in Hamburg, NY! We are pleased to hear that you have consistently had positive interactions with us and that we have been a key reason for your loyalty to State Farm. We are grateful for your trust and look forward to continuing to provide you with excellent service in the future!"
Mia James
June 14, 2024
5
out of
5
rating by Mia James
"I've had state farm for about 4 years now and never had an issue and they always try to save you money in the end and help you within their power to do so. I'll always recommend them"
We responded:
"Mia, we are thrilled to hear about your 4-year positive experience with our State Farm team! We are pleased that we could save you money and provide helpful service. Thank you for recommending us, and we look forward to assisting you further! - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Pop Ketchmore
March 26, 2024
5
out of
5
rating by Pop Ketchmore
"Right to the point I've been with State farm for the past 5 years they're very quick to respond I've had no problems with getting my cards or putting on insurance or taking it off as I transfer one card to the other from the summer to the winter summer car I don't using the winter and there's no problem with them feature the card in order for me to transfer the plates very very delightful caring and supportive in fact I just got insurance for my moped at a whopping $45 thank you State farm Chester ketchmore"
We responded:
"Pop, It's fantastic to hear about your positive experience with our team at State Farm! We're thrilled that you find our services quick, efficient, and supportive. Thank you for choosing us for your insurance needs, including your moped coverage. We appreciate your kind words and look forward to continuing to provide you with excellent service. - JP Ross - State Farm Insurance Agent, Hamburg, NY"