State Farm® Insurance Agent JP Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rob schmidt
October 13, 2024
5
out of
5
rating by rob schmidt
"An excellent State Farm Insurance Agency to do your insurance dealings with. JP Ross employees are kind, understanding and easy to do business with. As a long State Farm customer, I have had nothing but good experiences. I highly recommend JP Ross Agency."
We responded:
"Rob, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Elaine Burrows
October 9, 2024
5
out of
5
rating by Elaine Burrows
"JP Ross insurance agency is the best. Amber helped me with my apartment rental policy yesterday and it was completed very quickly. The people in the office are always polite as well as helpful with any issue I may have. Thanks for the great service!"
We responded:
"Elaine, thank you for your wonderful review! I'm glad Amber could assist you with your apartment renter's policy so efficiently. Our team takes pride in being polite and helpful, and it's great to know that you had a positive experience with us. If you need any further assistance, we're always here to help! - JP Ross - State Farm Insurance Agent, Hamburg, NY"
danielle thompson
September 25, 2024
5
out of
5
rating by danielle thompson
"Always helpful and quick to respond!"
We responded:
"Danielle, thank you for your wonderful review! I'm glad you find our team helpful and responsive. We always strive to provide quick and efficient service. If you ever need anything else, don't hesitate to reach out. - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Linda Marszalek
September 6, 2024
5
out of
5
rating by Linda Marszalek
"JPRoss provides excellent service and is extremely responsive. I love having a local agent to call instead of having to log on to a computer or call a 1 800 number. JP, Joey and the whole crew take very good care of you. When I bought my car and pictures were needed to be submitted, they arranged to come downtown and meet me at my work, so I didn’t have to stress about bringing my car to them when I didn’t have the time. Great place!!!!"
We responded:
"Linda, thank you for your wonderful review! I'm glad to know that you appreciate our responsive service and the convenience of having a local agent. We're here for any future needs you may have. - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Theresa Mcdonald
August 30, 2024
5
out of
5
rating by Theresa Mcdonald
"The staff is friendly and very helpful"
We responded:
"Theresa, I'm glad you found our staff friendly and helpful. Your positive feedback means a lot to us. If you need any further assistance, we're here to help! - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Bede Ann Robidoux
June 30, 2024
5
out of
5
rating by Bede Ann Robidoux
"I have been a client of JP Ross from State Farm since he opened up in Hamburg, New York every experience i have had with him or the people that he has working for him has always been positive. He’s one of the main reasons that I stay with State Farm."
We responded:
"Thank you, Bede, for sharing your positive experience with our team at JP Ross - State Farm Insurance Agency in Hamburg, NY! We are pleased to hear that you have consistently had positive interactions with us and that we have been a key reason for your loyalty to State Farm. We are grateful for your trust and look forward to continuing to provide you with excellent service in the future!"
Mia James
June 14, 2024
5
out of
5
rating by Mia James
"I've had state farm for about 4 years now and never had an issue and they always try to save you money in the end and help you within their power to do so. I'll always recommend them"
We responded:
"Mia, we are thrilled to hear about your 4-year positive experience with our State Farm team! We are pleased that we could save you money and provide helpful service. Thank you for recommending us, and we look forward to assisting you further! - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Pop Ketchmore
March 26, 2024
5
out of
5
rating by Pop Ketchmore
"Right to the point I've been with State farm for the past 5 years they're very quick to respond I've had no problems with getting my cards or putting on insurance or taking it off as I transfer one card to the other from the summer to the winter summer car I don't using the winter and there's no problem with them feature the card in order for me to transfer the plates very very delightful caring and supportive in fact I just got insurance for my moped at a whopping $45 thank you State farm Chester ketchmore"
We responded:
"Pop, It's fantastic to hear about your positive experience with our team at State Farm! We're thrilled that you find our services quick, efficient, and supportive. Thank you for choosing us for your insurance needs, including your moped coverage. We appreciate your kind words and look forward to continuing to provide you with excellent service. - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Joe Werner
March 23, 2024
5
out of
5
rating by Joe Werner
"JP and his team are rock stars. They were able to get me a great rate for my insurance. Amber thank you for your diligence."
We responded:
"Joe, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Carol Barney
March 9, 2024
5
out of
5
rating by Carol Barney
"They are the best."
We responded:
"Thank you so much for your kind words, Carol! We are thrilled to hear that you had a positive experience with our team. Providing the best service possible is our top priority, and we appreciate your feedback. If you ever need anything, please don't hesitate to reach out. - JP Ross - State Farm Insurance Agent, Hamburg, NY"
Deborah Palmer
February 23, 2024
5
out of
5
rating by Deborah Palmer
"I have been with this agency for many years. ALL the agents have been fantastic to deal with!!!"
We responded:
"Deborah, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
James Ball
February 22, 2024
5
out of
5
rating by James Ball
"A+ top notch company j.p and his crew are awesome .very friendly and helpful to all your needs on a quick effort I would recommend this place to anyone"
We responded:
"James, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Michael Chmura
February 2, 2024
5
out of
5
rating by Michael Chmura
"Recently purchased a new truck out of state(FL) transferring the insurance from old to new went seamlessly. JP, Amber was fantastic in handling everything!! Your fortunate to have her working at your agency."
We responded:
"Thank you for the fantastic review, Michael. We are thrilled Amber was fantastic in handling the transfer of your new truck. We appreciate your kind words!"
Evan Briggs
January 12, 2024
5
out of
5
rating by Evan Briggs
"Always able to get ahold of them with questions and concerns. Very friendly staff. Great communication when it comes to things needing to be signed or updated. Would recommend."
We responded:
"Evan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Robin Turner
January 11, 2024
5
out of
5
rating by Robin Turner
"I always have great customer service when I call for any reason at JP Ross State Farm I am happy and satisfied"
We responded:
"We love seeing reviews like this, Robin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Kisha Burnett
December 2, 2023
5
out of
5
rating by Kisha Burnett
"Wonderful Company Very Helpful. I already was a customer with JP Ross but wanted to purchase a new automobile. I texted JP Ross because I wanted to know ahead of time what my monthly bill would be he was quick to give me the information that I needed and he worked well with the Car Saleman. I like a company who answers my questions and concerns."
We responded:
"Kisha, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Richard Guarino
November 30, 2023
5
out of
5
rating by Richard Guarino
"I had an incredible experience with Joey at State Farm! His dedication to finding me the best rates and explaining all my options was truly commendable. Joey’s friendly demeanor made the process easy to understand, and I felt confident in what I was purchasing. State Farm truly lives up to its reputation, and Joey was the good neighbor he was there. I felt supported throughout. Highly recommend!"
We responded:
"Thank you, Richard, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Joey, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Heather Molina
November 29, 2023
5
out of
5
rating by Heather Molina
"My husband and I have been the JP Ross for over five years and although we live in the other side of New York from where his office is located, JP has always made our concerns a top priority and has our best interests at heart! I would highly recommend this office to anyone living in New York!"
We responded:
"Thank you, Heather, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
tierra james
November 17, 2023
5
out of
5
rating by tierra james
"I never have an issue! They answer fairly quickly, are attentive to your questions, and are understanding when life happens."
We responded:
"Thank you for the five-stars, Tierra! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Elise Franco
October 18, 2023
5
out of
5
rating by Elise Franco
"I had an amazing experience with Amber. She helped my husband and I out with auto and life insurance. She was able to get us a better price than we've been paying for years elsewhere. She was so helpful and kind."
We responded:
"Elise, thank you for the positive rating! Amber always puts our customers first and we are happy she was able to assist you and your husband with your auto and life insurance. We are delighted by your amazing review!"
Denise Poutre
October 12, 2023
5
out of
5
rating by Denise Poutre
"Very professional and responsive. Happy they followed up with me for savings and a bundle with my auto. Very pleased!!!!!!!! Highly recommend."
We responded:
"Denise, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Dillon Heitman
October 12, 2023
5
out of
5
rating by Dillon Heitman
"Great insurance place, always willing to take care of its people"
We responded:
"Dillon, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
Joe Mac
October 11, 2023
5
out of
5
rating by Joe Mac
"Very helpful, very kind they got my insurance change for a replacement vehicle done in 15 minutes to help facilitate my switch over And I saved over a hundred dollars in car insurance and homeowners switching to them"
We responded:
"Thank you for the five stars, Joe! And thank you for trusting us with your auto and homeowners insurance needs."
Derek Walter
October 11, 2023
5
out of
5
rating by Derek Walter
"As an 18 year old living on my own and in and out of jobs the team here have always helped and gotten me through and on my feet again. Whenever I have questions they explain in detail and help me through them. I do have to say if you call after hours be prepared to be on hold for a little while. When they do answer they are very professional and quick to help though."
We responded:
"Thank you, Derek, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Claire Jonmaire
October 6, 2023
5
out of
5
rating by Claire Jonmaire
"Amazing customer service! When we had a cracked wind shield, JP personally made us an appointment for it to get fixed and it was taken care of the next day."
We responded:
"Claire, it was a pleasure working with you. I'm glad we could help you with your windshield. Please reach out to us at any time if you ever need anything!"